ITIL 4 was published in 2019 as the newest edition of the framework to keep up with the ever-changing IT sector. AXELOS, the company that owns ITIL, conducted over 30 seminars and research sessions as a result of the revisions. Described more “nimble and modern” than its predecessor, ITIL 4 aspires to better connect with organisations and the ITSM community by making it more relevant and accessible.
How do you get from ITIL 3 to 4?
ITIL 4 has been revised, and AXELOS has developed a set of suggested paths for candidates to follow in order to achieve the skills and knowledge necessary to grasp the latest guidelines.
Foundations of ITIL v3.0
After taking ITIL Foundation v3, it’s advised to take ITIL DPI Certification so that the candidate may easily transfer into the new ITIL 4 scheme. Since there is so much new information in ITIL 4 Foundation, a single test is needed to evaluate the end-understanding learners of the updated ITIL 4 Foundation guidelines. Q1 2019 is the target date for the release of ITIL 4 Foundation.
INTERMEDIATE ITIL (3-4 CREDITS)
If you’re interested in becoming an ITIL Specialist, Strategist, or Leader, you can study ITIL 4 Foundation plus one more module in that area Sprintzeal. ITIL v3 credits are required to take the ITIL Managing Professional transition programme, which requires 17 credits to obtain.
INTERMEDIATE/PRACTITIONER IN ITIL V3 (6 OR MORE CREDITS)
ITIL Managing Professional certification may be obtained if an end-learner has gained six or more v3 credits since v3 Foundation, thus it’s in their best interest if they continue to collect v3 credits. Candidates for the ITIL Managing Professional Transition module must have at least 17 credits.
Experts in ITIL V3
When the ITIL Managing Professional Transition module is launched, ITIL v3 Experts will be able to get the ITIL Managing Professional certification. Only one module is required for the ITIL Strategic Leader stream after completing the ITIL Managing Professional designation: ITIL Leader Digital & Strategy. The ITIL Master certification is only available to those who have passed both of the ITIL Foundation streams.
What are the implications of ITIL 4 for ITIL 3?
Hundreds of thousands of IT professionals throughout the world continue to use ITIL v3 on a regular basis. Organizations and people continue to benefit from IT and digital services as a result of this assistance. There are many components of excellent IT service management in ITIL 4 that continue to benefit millions of individuals and organisations throughout the globe.
Following the change, all ITIL qualifications will be valid and recognised as relevant certifications across the world. You can use all of your ITIL credits to go on in the new certification programme. The 17 ITIL v3 credits needed to take the ITIL Managing Professional Transfer module should be collected by applicants to provide a simple transition and maximise current investments (one course, one exam). A realistic and adaptable shift to the new methods of working demanded by the current digital world is provided by ITIL v4’s progression from ITIL v3.
New features in ITIL 4 have been included.
In spite of a major update in 2007, this model has not only remained relevant but also gained popularity in the ITSM community till this point. In and of itself, it says volumes about the product’s quality. So, what’s new in ITIL4?
There has been an emphasis on best practises including strengthening cooperation, improving organization-wide communication, enhancing flexibility and integrating DevOps and Agile software delivery from a high-level perspective. Even while there are numerous similarities between ITIL v3 and ITIL 4, the new version gives a more integrated, holistic approach to IT service management.
It’s worth noting that ITIL 4 keeps many of the most important features of its predecessors. The most recent updates to ITIL v3 to ITIL 4 aid in the transition from a CapEx to an OpEx model of IT service management. In order to keep up with and even drive business objectives and goals, it enables companies to be more adaptable to fast evolving technologies.
Initially, the changes in ITIL 4 look significant, as the fundamental focus shifts from the service lifecycle established in ITIL V3 to the service value system in ITIL4. Some prior definitions of service lifecycle have been updated to represent new service models in this newer version of the concept.
Here, let’s take a look at the concept of “Co-creation of value,” which indicates that both service providers and customers cooperate to generate value for both the business and customers—or, cooperation. A service-oriented and cloud-based economy means that this is inevitable.
People who dine out evaluate value in a restaurant through their senses of taste, fragrance, sanitation and atmosphere. The restaurateur must learn about her clients’ expectations and experiences by interacting with them in order to improve service quality.
As a result, ITIL 4 introduces new best practises in the field of ITSM. The changes to these standards, the service value chain in a new economy, and the four dimensions and examination of PESTLE—all pertain to the same customer-oriented issue a restaurant owner should also be concerned about.
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